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Returns & Exchanges

Because of their perishable nature, macarons and other sweet treats ordered, are non-returnable. This does not affect your statutory rights.


Items ordered from Emma Dodi Shop may be returned within 14 days of receipt of delivery for a full refund in its original, unopened packaging. Please contact us first in regards to a return. 


For Bespoke Cakes, Weddings & Events a 50% non refundable deposit is taken at time of booking with the balance becoming due 4 weeks prior to the event.  

N.B. Deposits for cakes/cupcakes/macarons/sweet treats are non-refundable.


We strive for 100% excellence, so if something isn’t right with your order, please notify us within 24 hours of receiving and our team will be on hand to put this right for you! 


Simply pop us an email on  or give us a call on 07931 564 204